Scaleside Inc makes available a SaaS-based platform for try-before-you-buy checkout funnels, trial management, payment recovery, analytics, and related ecommerce functionality.
This Privacy Policy describes how we handle personal information that we collect about individuals who represent businesses to which we may provide services or which may provide services to us, including visitors to scaleside.io and related subdomains.
We treat all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives, and not in their individual or household capacity.
In providing the Services to our customers, we may also process personal information on behalf of those customers, such as information about their own end users. Where we do so, we act as a service provider, and this Privacy Policy does not govern that processing.
1. Personal Information We Collect
Information you provide to us may include contact details, such as your company name, first and last name, email address, state, and phone number.
We may collect account and profile information, such as login credentials and settings you configure in the Services.
We may collect payment and billing information, such as billing contact and transaction records. Card payments are processed by our third-party payment processors, and we do not store full card numbers.
We may collect communications we exchange with you, including when you contact us with questions, feedback, or otherwise.
We may collect marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
We may also collect other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
2. Third-Party Sources
We may combine personal information we receive from you with personal information we obtain from other sources, such as business partners, resellers, and public sources like social media platforms.
3. Automatic Data Collection
We, our service providers, and our advertising partners may automatically log information about you, your computer or mobile device, and your interaction over time with our website, Services, communications, and other online services.
- Device data, such as operating system type and version, manufacturer and model, browser type, screen resolution, device type, IP address, unique identifiers, language settings, mobile device carrier, network information, and general location information.
- Online activity data, such as pages or screens viewed, time spent on pages, referring websites, navigation paths, access times, duration of access, and whether you opened marketing emails or clicked links.
- Cookies, local storage technologies, and web beacons used to help you navigate, remember preferences, enable functionality, understand user activity, and facilitate online advertising.
4. How We Use Personal Information
We use personal information for service delivery and operations, including to communicate with you about the Services, provide updates and administrative messages, provide, operate, secure, and improve the Services and our business, process transactions and manage billing, provide support, and respond to requests, questions, and feedback.
We use personal information for research and development. As part of these activities, we may create aggregated, de-identified, or other anonymous data and use or share it for lawful business purposes, including to analyze and improve the Services and promote our business.
We use personal information for marketing and advertising, including direct marketing communications as permitted by law and interest-based advertising through advertising partners.
We use personal information for compliance and protection, including to comply with applicable laws and legal process, protect rights, privacy, safety, and property, audit internal processes, enforce terms, and prevent fraudulent, harmful, unauthorized, unethical, or illegal activity.
5. How We Share Personal Information
We may share personal information with affiliates, including our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.
We may share personal information with service providers that help us operate the Services or our business, such as hosting, cloud infrastructure, information technology, payment processing, customer support, email delivery, and website analytics services.
We may share personal information with advertising partners that collect information on our website through cookies and other automated technologies for interest-based advertising purposes.
We may share personal information with professional advisors, law enforcement, government authorities, private parties when necessary for compliance and protection purposes, and business transferees in connection with corporate transactions.
6. Your Choices
You may opt out of marketing-related communications by following the opt-out or unsubscribe instructions contained in the marketing communications we send you, or by contacting us.
You can limit online tracking by blocking cookies in your browser, limiting advertising ID use in your mobile settings, using privacy plug-ins or browsers, or using platform and advertising industry opt-out tools.
Examples of opt-out resources include allaboutcookies.org, Google Analytics opt-out tools, Google ad settings, Facebook ad settings, X personalization settings, the Digital Advertising Alliance, and the Network Advertising Initiative.
Because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
7. Do Not Track
Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals.
8. Other Sites and Services
Our Services may contain links to websites and other online services operated by third parties. Our content may also be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of any third party, and we are not responsible for their actions.
9. Data Security
We employ technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe, and we cannot guarantee the security of your personal information.
10. Children
The Services are not intended for use by children under 18 years of age. If we learn that we have collected personal information through the Services from a child under 18 without the consent of the child's parent or guardian as required by law, we will delete it.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date at the top of this Privacy Policy and posting it on the website.
12. How to Contact Us
You can reach Scaleside Inc by email at support@scaleside.io.